Wholesale Policies

Ordering Policies:

• Orders placed by 9am Friday will be delivered the following Thursday.
  

• We typically deliver on Thursdays between 10:00am-2:00pm. If you need a specific delivery window, please let us know and we’ll try to accommodate as best as possible!

• Our minimums for delivery are based on proximity to our production kitchen in St. Elmo:
• 0-5 miles, $100 order minimum 
• 5-15 miles, $200 order minimum
• 15+ miles, only approved under special circumstances, $400 order minimum

Payment Policies: 

• All customers that are sales tax exempt must provide a copy of their Sales Tax Exemption Certificate. Sales tax will be charged until certificate is provided.
• All accounts are under 30 day terms.
• Accounts must be paid online via credit card. Payment can be made when the order is placed, or within the 30 day terms. 
• Orders will not be approved unless your account is within terms. 
  

Specialty Flavor Policies: 

• We make custom flavors and sizes to order to maximize freshness and minimize waste.

• If you're interested in a custom flavor, we'd love to collaborate! Please reach out to us so we can start that conversation. 

Marketing: 

• New accounts will be provided a "proudly serving" sign, in addition to any applicable menu signage.
• Additional marketing collateral available upon request, price varying.